If your business is located in the Chicago land area, you know the old saying "there are only two seasons in Chicago... Winter and Construction", the last one being the most common cause of internet outages; when there is construction near your site, be prepared for internet outages very often; certainly annoying.
Now, what about a business running their core applications on the cloud? Then annoying turns into real losses:
Inability to work while continuing having people on the clock while the system reestablishes
Clients or patients become irritated due to long waits
Voip calls not being able to be answered or being rerouted to single lines that can not take concurrent calls
Just to mention a few.
Cloud services continue to grow and are becoming the preferred small business strategy as it help avoid high costs of infrastructure, yet keeping services updated and ready to scale at all times. However, when the main channel to cloud services (The Internet) stops, then the entire business paralyze.
Here are 3 ways you can make your business internet connection more stable:
1. Get two Internet Service Providers: You can get the lower end internet plan from another provider and have it on stand by in case your main carrier goes down. You can then choose to manually swap cables when needed or even better, you can get fail over router (a device that automatically changes to secondary internet when primary goes down). You have a website hosted at your office or a VPN with static IP? No problem! an inexpensive account for domain name services management will keep your site or vpn running despite the internet swap.
2. Get Cellular internet as backup: The era of unlimited 3G or 4G hotspots is gone, yet this solution is really practical for business that are forced to use their landlord's internet, such as shared spaces or virtual offices. Many routers are now compatible with USB Celular dongles and can be setup for fail-over to them. It is important to setup alerts so you know when you are running on cellar internet to avoid high overage costs.
3. Switch to fiber optic: Fiber-optic communication is a method of transmitting information from one place to another by sending pulses of light through an optical fiber. Within the next 3 years you will start seeing more offerings in your area for this service, currently starting on multi tenant office buildings nearby big cities. This technology not only is promised to be more reliable but also speeds are exponential. In fact, Comcast is already announcing 505Mbps (compare to 16Mbps from AT&T "Fast" internet).
Any choice you take, iEple is here to assist. We help companies increase profitability by implementing technology solutions that are cost effective and excel efficiency.
Call us for a FREE assessment today: (866) 781-4009