Whether is a startup building it's business plan or an established business reevaluating costs; every small and medium business come across the big question when it comes to technology: "Should we hire a computer guy or should we outsource it?"
Here are five reasons why iEple recommends to obtain a contract with an IT firm, rather than having an in-house technician.
1. 24/7 assistance and monitoring without ever paying overtime: Proactive plans include unlimited monitoring and troubleshooting of core systems day and night. So your company never has to worry about begging your technician to stay after hours or to arrive early to solve issues that may have occurred before business hours.
2. Wide scope of experts on-demand: Technology firms can allocate different tiers of technicians according to your company needs; whereas in-house supported companies often have to pay for contractors when the internal guy lacks experience or knowledge about certain technology. IT support firms naturally keep their technicians updated and excited, working on different client environments and getting used to many different areas that often bring your company new ideas and updated tools.
3. Payroll and benefits relief: When small and medium business decide to have in-house support, they normally go for just one IT person, only to find themselves helpless when vacation and time off benefits are due. With a technology company supporting your IT needs, you never find yourself worried about missing support due to vacations.
4. Professionalism and partnership: By obtaining IT support as a service, your company and your employees always receive courteous response from technicians that are always happy to assist. Should they fail to meet your expectations, a simple call to customer service will get things straighten, taking away the headache of having to discipline your own personnel. Plus IT firms, or at least iEple team members become truly interested on keeping your business running.
5. Useful Free Reporting: IT companies have already invested big sums on software and procedures that provide reporting to clients, giving peace of mind and clarity that would be otherwise costly and hard to achieve if handled internally.
iEple is proudly growing business and keeping each individual client happy to see their companies convert their technology equipment into real productivity assets.
Try iEple and let your company become healthier, smarter and more profitable.
During last weekend's movie night we watched Big Hero 6 (for the 10th time) with the kids; this time with critical eye I realized how Disney is able to portrait many common practices of medical facilities that are not HIPAA compliant.
At some point during the movie, Baymax (the good guy)projects Mr. Kabuki's (the bad guy) diagnostic chart to a crowd of people. The conversation denotes the medical scan was taken without authorization and viewers of the chart are assumed not to have a Business Associate Agreement.
- Every computer at a medical facility must have password lock and idle time out;
- If people other than the clinical employee can see the screen it is suggested to put a privacy cover that prevents prying eyes from seeing the screen from an angle.
Employees or associates being exposed to PHI must have a signed BAA
- Every person accessing PHI should be able to be traced with systems established by the practice.
Unencrypted PHI Containers:
Some scenes show how Baymax's hard drive is easily removed, plugged into a computer and read without needing a password.
- Rules dictate computing systems containing PHI must be locked down or stored in an area where they cannot be easily stolen.
- Mobile systems such as laptops and tablets must be encrypted and password protected.
Lack of Backup:
Spoiler alert; Baymax gets destroyed at the end of the movie, so is the medical data it carried within.
Medical facilities have the obligation of keeping medical records for a set number of years.
A backup solution managed by an Information Technology professional company is the best option (like iEple LLC) as they will monitor backup jobs and ensure systems can hold the data securely.
In summary, think about improving your practice security by taking care of these 3 simple steps, one at the time.
1. Protect Medical Records from prying eyes: Privacy shades on monitors and idle time out.
2. Encrypt your computer systems and set passwords for each employee
3. Obtain a backup solution adequate for your practice.
Call iEple today and finally get the peace of mind and savings your practice need.
1 (866) 781 4009
Just like a dead body starts to rot, If your company is still running Windows Server 2003, it will literally start "stinking" because each day will be more vulnerable to Internet threats, viruses and hackers, putting your data at risk of being stolen or lost.
The good news is, Server 2012 R2 has now more licensing options, making it affordable to every business and system requirements can easily accommodate on hardware that goes from tight budgets to heavy worldwide enterprises; Not to mention it is fully integrated with cloud services and can manage networks running any version of Windows from Vista to Windows 10.
Talk to iEple today and see how affordable it will be to migrate/upgrade your system into the next generation.
1 (866) 781-4009
Call us for a FREE assessment today: (866) 781-4009
Happy Monday! Today we have storms in the Chicago Area, a perfect opportunity to review if your technology assets are weather protected:
1. GROUNDED: Make sure your equipment is truly grounded and connected to a 3 pin power source. A little further, get a ground detector to ensure your 3 pin connection is truly grounded. You can get them anywhere for just a few bucks.
2. BATTERY BACKUP: In case of surge or power outage servers and computers need to be connected to a UPS (uninterruptible power supply) battery. It's job is not to allow you to continue working in the dark, but to give you a few minutes to shut down your computer or server so the operating system, databases and programs are not affected. Most UPS units actually connect to your PC and shut it down automatically.
3. ABOVE GROUND: Keep your equipment always above ground, never sit a computer on the floor where it can be damaged by water. Also try to keep cables above ground level as well. Tie them under the desk or use cable management gadgets.
4. ONLINE BACKUP: Nature is nature and no matter how preventive you are, things can get bad during a storm. Make sure your data is replicated on the cloud. In case damage to your equipment is unavoidable, you will be able to get back on business quickly.
For this and more prevention tips, call iEple and schedule your free assessment today!
iEple (866) 781 4009
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